MICHEL FALCON DEVELOPED HIS PEOPLE-FIRST CULTURE™ PHILOSOPHY...over the course of his remarkable career: from working as a $10-per-hour call center agent, to starting an advisory company with big name clients such as Verizon and Alfa Romeo, to starting restaurants and venues in downtown Toronto, Canada.Now, in People-First Culture™, Falcon shares his proven method of focusing on employees and customers to create a profitable, admired, and truly enduring brand. His strategies will help your company to grow in revenue and profitability, with effective processes built out of a clear purpose.Learn how to create a People-First Culture™ and discover the success that comes from putting customers and employees first.